How we handle your information

We only collect information that helps us respond to you and guide a student's admissions journey:

• Contact details you provide - name, email address, and phone number - through our enquiry and application forms.
• Details about the student and family that you choose to share during a consultation, such as grade, curriculum, target universities, and academic interests.
• Messages you exchange with us over email, WhatsApp, or other channels.
• Basic technical and usage data your browser sends automatically, such as device type, approximate location, and pages viewed.

We use the information you share to:

• Respond to enquiries and schedule a Strategic Review or consultation.
• Provide our admissions advisory services and follow up on your application.
• Send relevant updates, reminders, and information about our programs.
• Improve our website and the quality of our services.
• Meet legal, accounting, and regulatory obligations.

We use WhatsApp and similar messaging services to communicate with families who reach out to us. If you contact us on WhatsApp or opt in to receive messages, we use your phone number and the contents of your messages to respond and to send updates related to your enquiry. Your use of WhatsApp is also governed by WhatsApp's own terms and privacy policy. You can ask us to stop messaging you at any time.

We do not sell your personal information. We share it only where needed to run our services:

• Service providers who help us operate - for example, messaging platforms (such as WhatsApp Business API providers), form and hosting providers, and analytics tools - acting on our instructions.
• Admissions and academic partners directly involved in supporting a student's candidacy, only where relevant to the services you have engaged us for.
• Authorities or advisors where we are legally required to disclose information.

Our website may use cookies and similar technologies to keep the site working and to understand how visitors use it. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

We keep your information for as long as needed to provide our services and to meet legal and record-keeping requirements. When it is no longer needed, we take reasonable steps to delete or anonymise it.

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard the data you entrust to us.

Our services often involve students who are minors. We rely on a parent or guardian to share a student's information and to consent to our use of it. If you believe a minor has provided us information without parental consent, please contact us and we will address it.

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of our messages at any time. To make a request, reach us using the contact details below.

Our website may link to other sites we do not control. This policy does not cover those sites, and we encourage you to read their privacy policies.

We may update this policy from time to time. The latest version will always be posted on this page with a revised effective date.

For any questions about this policy or your information, contact us at care@beaconhouse.in. Zenovate Consulting LLP, 2nd Floor, East Wing, 143 Campus 1A, RMZ Millenia Business Park, MGR Main Road, Perungudi, Chennai, Tamil Nadu 600096.